FAQ
General Questions
A medical spa or MedSpa is a doctor’s office that offers medical grade cosmetic services in a day spa setting. In addition, our medical professionals are licensed, educated and certified to ensure the highest level of care for every patient.
Unfortunately, because we are a medical office, we cannot have unsupervised children under the age of 12 in the waiting area. Children are also not allowed in treatment rooms since we do work with lasers and needles along with other technologies requiring safety precautions.
Due to the individualized nature of the services that we offer, our medspa professionals are here to prepare treatment rooms and services in advance for each client. If you are unable to keep an appointment, please let us know at least 24 hours in advance. A fee of $50 will be charged for appointments not canceled within this time frame.
Pricing depends on the area of your face or body that is being treated, the number of areas you are having treated, the number of treatments you will need to achieve your goals and any specials that we might be running. With all these factors, it’s easy to see why it might be difficult to clearly relay every possible pricing scenario on our website. Therefore, we invite you to call us at (210) 772-7177 and one of our staff members will gladly discuss general pricing with you for treatments and products. They will also offer to set up a complimentary consultation for you so a treatment plan can be created based on your individual needs, goals and budget.
Injectable Questions
Absolutely, just call the spa and we will customize a spa party for you and all of your friends. We require a 50% deposit for groups of 4 or more people..
It is about 80-100% effective, but only with repetitive upkeep of injections. The time between injections depends on how long it takes the body to metabolize the dermal filler or Botox™ and also on the type of filler itself. Additionally, the condition and health of your skin will also play a role in how long your fillers and Botox™ will last as well as how good of a result you achieve. We highly recommend layering or pairing treatments so that you get the most out of the services you choose.
Different fillers last for varying lengths of time before retreatment is needed. For BOTOX or other neuromodulators, the smoothing effect can be maintained with injections about three times per year.
Treatment Questions
Please be aware when scheduling your appointment that certain health concerns and medical conditions may require medical clearance before you can receive services. If you are currently under medical care, please notify our reservation staff to ensure that you can be seen.
Treatment requirements vary. With some treatments we require patients to avoid sun exposure for 4-6 weeks and again after treatment until your physician allows it. Consult your practitioner for specific precautions that relate to your individualized treatment plan.
While some follicles can be permanently damaged, we also have dormant hair follicles that are not affected throughout the course of someone’s treatments so we always educate our patients to expect about a 75-80% reduction in hair growth after a series of 6 treatments.
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